1. Services Offered
We provide creative services including but not limited to:
- Social media content creation
- Video editing
- Brand promotion videos
- Photography & videography
- Strategy and management services
All services are subject to availability and a formal agreement or confirmation via email or contract.
2. Client Responsibilities
Clients agree to:
- Provide accurate project information and materials
- Respond promptly to communication
- Respect agreed timelines and payment terms
Delays in client response may affect delivery timelines.
3. Payments
Payment Structure
All services require a 50% advance to confirm booking, and 50% upon final delivery unless otherwise agreed.
Refund Policy
Payments are non-refundable after service delivery begins.
Late Payments
Late payments may result in delayed delivery or project cancellation.
4. Intellectual Property
- We retain the right to showcase completed work in our portfolio unless otherwise agreed in writing.
- Final deliverables become the client's property once full payment is received.
- Raw project files (e.g. .prproj, .psd) are not included unless requested and agreed upon.
5. Revisions
Each service package includes a specific number of revisions.
Extra revisions may incur additional charges.
6. Cancellations
- Cancellations made after project commencement are non-refundable.
- For pre-scheduled shoots or services, cancellations must be made at least 48 hours in advance.
7. Limitation of Liability
We are not responsible for:
- Losses due to delays caused by third parties or platforms (e.g., Instagram downtime)
- Client misuse of content
- Outcomes dependent on algorithms or platform visibility
8. Changes to Terms
ContentCrafters reserves the right to update these terms at any time. Updates will be posted on this page with the revised effective date.
9. Contact
For questions regarding these terms, contact us at:
📧 contentcrafters.in@gmail.com